🐾 Frequently Asked Questions
What types of products do you offer?
We offer a wide range of pet care products including pet apparel (like dog jackets and cooling mats), feeding accessories, grooming essentials, toys, and travel gear—all designed to keep your pet safe, comfy, and happy.
Are your products safe and tested?
Absolutely! All our products are pet-friendly and thoroughly tested for safety and comfort. We partner with trusted manufacturers to ensure the highest quality standards.
How do I choose the right size for my pet?
Each product page includes a detailed size chart to help you find the perfect fit. If you're unsure, feel free to contact our support team—we’re happy to help!
Do you offer free shipping?
Yes, we offer free standard shipping on all U.S. orders over $50. Expedited shipping options are also available at checkout.
How long will it take to receive my order?
Delivery usually takes 5–8 business days within the U.S., depending on your location. You’ll receive a tracking number as soon as your order ships.
What if I receive a damaged or wrong product?
If your order arrives damaged or incorrect, please contact us within 48 hours with a photo, and we’ll arrange a replacement or refund right away
How can I contact customer support?
Our support team is available 24/7 via email at support@snugglepawstore.com or through our live chat. We’re here to help!
📣 Still Have Questions?
If you couldn’t find what you were looking for, feel free to Contact Us on Whatsapp, Instagram & Facebook. We’re always happy to help!
